A customer said there was an issue with the water treatment equipment. After pre-treatment, the water left turned yellow. After after-sales service, the problem was solved on the spot. The key reason was that the customer's raw water was river water. The customer first used a well and then immediately installed the machine equipment. At that time, the customer's well was washed, but due to not being cleaned at that time, there was residue in the river water after installing the machine equipment. The customer was not aware that after installing and operating the equipment, a lot of sediment entered the pre-treatment. After several days of water production, too much sediment had already accumulated in the pre-treatment tank, causing the machine equipment to not work normally.

We have never encountered such a difficult problem before, and it was only after a thorough investigation of after-sales service that we discovered it. That kind of problem can only be solved by replacing the pre treated quartz sand and activated carbon. Therefore, before installing water treatment equipment, customers must ensure that the raw water is clean, as if the raw water body is poor or there is sediment, it may immediately endanger the use time of the machinery or damage the machinery.

If your raw water is a lake or river, you must have a sedimentation tank or use mechanical equipment such as guardrails, sedimentation, or air flotation machines to remove stones, sediment, human fat, plant fats, and other substances commonly found in wastewater. Secondary solution, after undergoing microbial treatment, the pollutants in wastewater are dissolved and converted into sludge under the efficacy of microbial strains. Then add a bag filter before entering the pre-treatment equipment to ensure that there is not too much residue in the water!

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